Customer Reviews


We are grateful to our customers for great reviews. We stay committed to exceed our customers expectations!

 

Evan Jaques | Google Review | 5*****

I'm a passionate biker who recently arrived to Singapore and have been looking for a bike to buy. I searched for a couple of weeks until yesterday evening I found a good deal at Thornton.

Its website greets you with 'Balance is not something you find, it is something you create', which has a deep meaning that resonated with me. I kept on reading, saw the bike selection, cash-back (so you can easily stock on essentials), cash-rebate, free maintenance (at 6 and 12 months), warranty, service, delivery, Thornton Care to build long-term relationships with its customers, customer reviews, etc. which told me that who is behind this business knows and loves his trade very well, so I had the gut feeling that 'yes, this is it!'.

I immediately went to their store at Queensway and was not disappointed, quite the contrary! Their staff is very kind, helpful, patient, and knowledgeable. Buying the bike and accessories was a breeze. Here you won't find pushy staff trying to sell you what you don't want (which is extremely annoying), quite the opposite. A staff checked that everything was ok with the bike, tuned it, adjusted it to my height, and very kindly installed some of the items I bought, always with great attitude and patience.

At the end I had the pleasure of meeting the owners, husband and wife, and it was clear why this is such a great place to buy and maintain your bike for years to come. They have passion, honesty, and sincere care for their customers. Just a detail to exemplify this: the owner came to me and asked me if I had noticed a very small scratch (I hadn't), so I was sure that I was fully aware before buying and not have bad surprises when I got home. This is honesty and tells me that this is a business I can trust for the long term.

I am very happy with my new bike and look forward to wonderful adventures with her, including a couple of RTIs and maybe even going to Malaysia!

July 2023 update:

If I could give more than 5 stars to Roger and his team at Thornton Bikes I would gladly do so. I double down highly recommending Thornton Bikes, especially to the expat community that is looking for a honest, top-notch, dependable store to buy and maintain your bike in Singapo

I have had my bike over a year now and returned twice for the maintenance service included in the purchase price. In both occasions Roger remembered me (incredible given how many customers he meets), and as in the first time, he and his team make you feel as family. You know that you will receive the best service possible. A slight problem with my gears was fixed immediately at no cost, honouring the guarantee and free maintenance service. His maintenance team members have years of experience and know their trade very well ... you can be confident that your bike is in very good hands!

Thank you Roger and your team for such a wonderful job that you do every day. Your passion, honesty, kindness, and professionalism are very well noted and appreciated.

Best,

Ivan

 

John Mathew Salvani | Google Review | 5*****

🌟 Thornton Bikes: A Remarkable Experience! 🌟

I recently visited Thornton Bikes at *Queensway Shopping Centre* in Singapore, and I must say it was an exceptional experience. From the moment I stepped into the shop, I felt welcomed and valued. Let me share the highlights of my visit:

1. *Approachable Staff*: The shop seller Arthur and the owner Mr. Roger were incredibly approachable. They patiently listened to all my queries and requests, ensuring I had ample time to test multiple bikes. Their friendly demeanor made the entire process enjoyable.

2. *Expert Guidance*: Arthur went above and beyond by demonstrating how to fold and unfold various trifold and bifold brands available in their shop. His expertise helped me understand the mechanics and features of each bike.

3. *Master Technician Mr. Irwan*: He impressed me with his extensive knowledge of different setup and customization options. He provided valuable insights, allowing me to make an informed decision and he is the one who build my setup.

4. *No Pushy Sales Tactics*: Unlike some shops, Thornton Bikes didn't pressure me to buy unnecessary accessories. They respected my preferences and only recommended items that truly enhanced my biking experience.

5. *Discounts and Freebies*: I received fantastic discounts and thoughtful freebies that added aesthetic value to my bike. It's evident that Thornton Bikes cares about their customers' satisfaction.

6. *Thorough Service*: Before leaving the shop, they ensured I had everything I purchased, including a comprehensive understanding of my new bike. The 1-year warranty and 2 free maintenance sessions are additional perks.

7. *Physical Experience*: Thornton Bikes encourages customers to visit their physical shop. This hands-on experience allows you to feel the bikes, test their features, and make an informed choice. I appreciate this transparency.

In summary, if you're torn between a bifold or trifold bike, *Thornton Bikes* is the place to go. Their commitment to customer satisfaction, knowledgeable staff, and quality products make them a top recommendation. I'm eagerly looking forward to more transactions with this outstanding shop!

🚴‍♂️ *Happy Cycling!* 🚴‍♀️

 

Vickie | Google Review | 5*****

I found this shop by chance when browsing Carousell for a new bike and I am so grateful that I did! I dropped by the store with the intent to just browse. I was overcome by the helpful, knowledgable and honest advice/information provided to me by Mr Roger and his entire team. I walked out with a brand new bike, at the most competitive price on the market, and have been extremely happy with my purchase. As an added bonus, the shop provides on-going servicing and support for the bikes they sell and are genuine about looking after their customers' needs.

I went back for my first service and it was a pleasure to walk into the store - it was like returning to old friends! I will never go anywhere else for all my bike needs.

Highly recommend - I would give 6 stars if I could👍👍

 

Melvin PP | Google Review | 5*****

I just came across this shop and really wanted to buy some accessories and I would like to say I felt very comfortable with my whole experience.

The owner Roger was extremely nice. Basically I was given an orientation of everything there is. And I must say I’m really impressed that there are things available for someone like me who is more cost conscious.

No hard selling, just a really great chat and of course I got something I like at my own price point. I must also say the items there are from reputable brands. There is also a nice work station there to service your bikes. I just asked and there was quite a bit of accessories they have for sale.

By now you think it’s an advertisement. But I’m just a complete stranger to the shop.
 
 
Melissa Leong | Google Review | 5*****
 
Chanced upon this shop when I was shopping at Queensway Shopping Centre. Been looking for a reliable bike shop to repair my foldie and Thornton answered all my questions. Arthur (hope I didn’t get his name wrong) and his boss/associate - Roger were knowledgeable, patient and helpful. Gave us lots of good advice.
 
Brought in my bike to service by their mechanic and all it took was $30 to fix my bike’s issue whereas I was quoted $100-$300 to replace parts from elsewhere (and from mechanics who couldn’t really explain what was wrong).
 
10/10 for honesty and helpfulness and I think I will be coming in soon to get a new bike at their shop, because I know if anything fails, they would look into it with their best effort. Thank you so much for the great service, Thornton team!!!
 
 
Cynthia Louis | Google Review | 5*****

I am a Singaporean living in America. In my recent trip back to Singapore, I saw many people riding folding bikes. I love them and decided to shop around to see if I could bring one home. My husband found Go2Thorton online. We decided to check it out.

When we were at the shop, the shop owner was there to help us and answer all our questions. He packed the bike for us (see picture) and we were able to check-in the box as a non-regular baggage (no excess baggage fee since the bike weigh only about 12kg). I have the bike for almost 2 weeks now, and I love it. You can see from my pictures that it is still in good shape, and I have been riding it.

I would recommend this shop to anyone looking for bikes. They are able to provide all kinds of assistance and they have a good selection of high quality bikes too. I am a happy customer :).
 
 
John Awyong | Google Review | 5*****
 

Was checking on Google for info on folding bikes in Singapore. Chance upon Thornton Bikes, it seems impressive and decided to check them out.

Guess what, I ended buying 2 Thornton Comet series bikes instead of just checking them out, barely an hour to their closing time. I concluded that their products range well deserving for price paid. Customer service and product knowledge and advice are also very good indeed! After sales service and warranty coverage also above par.

Highly recommended for your next bike hunt!

 

Khairil Khairudin | Google Review | 5*****

Wow. What an experience! I was looking for a bike for my son aged 7. It was stocked out and I wanted it desparately on his Birthday. Roger helped me to bring the bike well in time. My son is so happy with his new bike Thornton Triton.


And surprise, surprise. When we went to collect the bike, there was a birthday cake in waiting. I think we have found a good friend besides the bicycle.

Recommend strongly to buy your bicycle from Thornton.

  

Hanira Family | Google Review | 5*****

Friendly & helpful above and beyond...

Go2thornton is a top-notch bike shop in every respect. They have a selection of high-quality bikes, clothing, accessories and gear. Mr Roger is very knowledgeable about his products and the industry and his mechanic Mr Nick is the best in diagnosing and treating anything that may be ailing your bike.

However, the aspect that I love the most about Go2thornton is that top customer service is their #1 priority and it shows. I shared with Mr Roger my medical condition and he adviced what type of foldable bicycle is best and allowed me to try on it. He also gave free accessories & further discount. Kudos to Mr Roger & Mr Nick who always go above and beyond to deliver the product, information or services a customer needs. On top of it all, the Go2thornton is a friendly, personable, never tried to oversell and all-around nice people so it's always a pleasure to walk in there.  

I believe in giving kudos when kudos are due, and go2thornton definitely deserves some! Thanks again.

 

Anthony Lee | Google Review | 5*****

Shopping for a kid bicycle and found one folding bike Thornton Triton that matches my needs. Having little knowledge on bicycles is no issue at this shop. The owner Roger and staff (Arthur, hopefully I got the name right..) are super helpful in answering the questions and letting my daughter try out the bicycle various times before we decide to purchase the folding bicycle. Also patiently showing how to fold the bicycle and answering long list of questions, No hard sell tactics in my entire experience here.

Definitely recommended!

 

Frankie Te Kim Too | Google Review | 5*****

Excellent service and everyone was helpful. Even assisted me for the registration of the Brompton for seven years warranty. Highly recommended.

 

Zu Boon Low | Google Review | 5*
 
As Thornton Bikes is located near my residence, decided to drop by in my search for a foldable bicycle. As convenient as the location, there is a lean but well thought out selection of bi and trifold bikes to consider, and helpful and enthusiastic service by the friendly staff, which helped me decide on my purchase without much deliberation, on my return visit after dropping by some other bike stores for comparison.
 
Got a Thornton Cielo which is part of their own line of customised bikes. It has serviced me well so far and I’m happy with the purchase. Due to my amateur riding habits, I feel that my first accident is looming in the near horizon, but if it were to happen, I’ll be glad to go through the ordeal with my trusty Thornton, especially with the comprehensive after-sales warranty/servicing plan provided!

 

 

Francise Velasco | Google Review | 5*****

Had a great experience on purchasing a Trifold bike from them. Despite of my multiple questions they answer politely. Also the after service is great had an issue with the alignment of handle bar they fix it instantly. The owner is so hands on and accommodating. Will definitely recommend this shop to my friends who wants to buy a folding bike.
 
 
Ahmad Ashraf Jasman | Google Review | 5*****
  
Got two bikes today. Yippee.. service was great. We were served by this gentlemanly uncle. Not pushy. Being noobs, we had some questions. All were answered patiently. Allowed to try out the bikes first. And taught how to fold/unfold the trifold bikes. During payment, we were charged full prices (though accessories got 20% discount). An hour later, we were texted about it and refunded through paynow. Such honesty. Didn’t ask you for your name. But Thank you, Uncle-Sir!
 
  
G Lkw | Google Review | 5*****
 
Amazing and friendly service. The boss Roger never stops smiling and is attentive and knowledgible. His assistant Arthur give good advice and is very helpful too. I definitely recommend anyone to visit this shop at #02-36B, Queensway Shopping Centre before deciding on a purchase of any types of bicycle. I absolutely have no regret buying my Thornton Celio 9-speed Trifold bike from them.
Cheers !!!
 
Kopils | Carousell Review | 5*****
 

One of the best buying experiences so far. The owner and the employees are all cycling enthusiasts and know the bikes very well. We can really feel the passion. They are patient and guide us through the usage and maintenance. The owner even gives a crash course personally on the folding and unfolding. We can immediately cycle after the purchase. Looking forward to buying more for the family.

 

Bob Chan Chun Wai | Google Review | 5*****

Thornton bike shop was indeed a very professional and economical bike shop that carry many variety of folding bike as well as full size racing bike and mountain bike. The price are very reasonable foe all the ranges of bike they carry. The staff there are very professional in helping the buyer to choose the right choice of bike that meet their needs. And they do not push for hard selling. I would highly recommend Thornton bike shop to anyone who are looking for a good folding bike or basic racing and mountain bike for the start. The price is reasonable and fair.

I will give two thumbs up and a 5 star grading for their service quality of the bike.

 

Srinath N | Google Review | 5*****

It was an amazing experience buying a bike at Thornton. I bought my Java Lampo here. From helping me choose the right size to briefing about the maintenance and best practices, they made the purchasing experience great. The 6-monthly maintenance that comes with the bike is also fantastic.
Overall, a great team and great experience.

 

Pumpkin Y | Google Review | 5*****

Thank you Roger, thank you Wan…. Both super helpful in answering my excessive questions and letting me open/fold the bike repeatedly ☺️! (And still I struggle 🤣 ) The mechanics of it is quite simple actually. Practice make perfect✌️!. I was fixated on a 22” 😏 but Roger talk me out of it. Upon his recommendation I finally rode off with Cielo ❤ which was lighter on the wallet too 😁. Thank you🤩! Thanks for the voucher, I also bought accessories and got the flask at a steal (Shhhhh!). 100% awesome experience . Highly recommended! Don’t worry – no hard selling here – only kind sound advice. Once again….thanks Roger…Wan.. (Sorry no pictures of my baby Cielo.....but I ❤️ it! )

 

Htoo Htoo | Google Review | 5*****

If you are looking for any kind of bicycle especially folding bikes, This is the place for you. Roger who is the owner of the shop is a patient and kind-hearted person. He will answer all sorts of questions and concerns about the bikes. Furthermore, their after-sale service is excellent too.

I bought two CRIUS bikes from him and this is certainly the place to recommend for bike lovers.

 

Jean Ling | Google Review | 5*****

I was pleasantly surprised by the friendliness and the impeccable service of Roger who happened to be also the boss of the bicycle shop. He was extremely patient in attending to my incessant queries, and giving demos/teaching me in how to fold and unfold the numerous bikes I was interested in. With his help, I finally acquired the ideal bike I was looking for since the beginning of the year! I couldn’t wait for the next morning to ride on my new bike in the park!! I loved every part of it! 😃

Thank you so much Roger and his pak-cik assistant (sorry I didn’t get his name!).

 

Christian Christian | Google Review | 5*****

Convenient online ordering using WhatsApp and Carousell.

Polite, patient and professional staff, explained the necessary upgrades and advised against other upgrades that's not necessary since already installed as default.

Lucky to made the order during promo period, received cashback and discount for accessory purchases (same invoice as bike purchase)

Same day delivery.

Thank you Thornton Bikes

 

 

Aina Sorfina | Google Review | 5*****

I highly recommend any new starters to this store. Seriously, go and listen what he has to offer and say! If you don't buy, at least you will walk away with new knowledge. So... definitely a win for you.

 

At the end of the day, I am in love with my bike & what the shop had offered to me. No regrets.

 

Cheers,

Oh! 1 more thing, the abang technician was superb experienced and friendly! Feel free to get your bike service under him too. Definitely no regrets too.

 

#Planning next route

 

Matrixprimer | Carousell Review | 5*****

Excellent service from boss Roger and his staff Nick and Arthur. They were very patient answering all my queries and eventually helped us choose the bikes suited to our needs. They even go the extra mile of deliverying our bikes on the day of purchase. Thanks for the chat and coffee. Highly recommended!

Shirley Wang | Google Review | 5*****

Bought my dream bike there. The purchase was so informative, and the customer service is beyond expectation. The owner also informed me about how the shop name came from.

Curious? You can visit and hear that story too. ;)

Yi Chun Wong | Google Review | 5*****

I wanted a folding bike and Thornton was able to help guide me on what bike to choose. They have a number of brands including Brompton so they were able to advise me on the differences as well. Ended up buying a bike from them, prices were good and they also have cover servicing of the bike.

Gabriel Cheong | Google Review | 5*****

Bought 2 x 3Sixty 6 speed external gear bikes. Great and professional service from the staff. They patiently taught us how to fold and unfold the bikes step by step, and customised the handlebars so it’s more comfortable for us. Greatly recommend checking this place out if you are new to foldable bikes like us and would prefer more guidance on their usage.

 

Ivan Lim | Google Review | 5*****

One of the best purchase experiences we had. Was serviced by the boss of Thornton Bicycles and a friendly staff. They are patient, accommodating, knowledgeable and professional. Highly recommeded.

 

Alvin Kwek | Google Review | 5*****

Boss, you are such a man of his words. Promised on FB page that he will do the adjustment on my 3Sixty Free of Charge. Brought my bike there with the problem of seat post unable to push all the way down. Left my bike there and collected the next day with problem solved and No charge..👍👍

Surprise to see so many nice Thornton and 3Sixty bikes in the shop. Should have bought from him.. 😓

 

The Garcia's | Google Review | 5*****

This bicycle shop is highly recommended, they are very attentive on your questions and assist you in choosing the right bicycle. There are many options to choose from and they will let you know the difference of each bike. Finally my husband got his first folding bike. They also gave us freebies😃 Thank you

 

Muhammad Asy Syahiid B M Y | Google Review | 5*****

Mr. Irwan at Thornton Bikes is a gear-fixing genius! He diagnosed my bike problem and fixed it within a day. Highly recommend!

 

Liu Xc | Google Review | 5*****

Bought my bicycle here a few days ago and it was a really smooth transcation. After purchasing the bicycle they taught me how to use it and the guy even helped me get the bicycle to the elevator so I could bring it down to the first floor. Really nice and friendly people and if you are interested in purchasing a bicycle I would recomment checking this place out.

 

Rainer | Google Review | 5*****

Happened to pass by this store and ended up buying few stuffs for my bicycle. Everyone is very friendly and detailed about the items they sell. They even have a workshop beside it which you can bring your bicycle for repairs or servicing. A must go shop for your bicycle needs.

 

Magnus O udegbe | Google Review | 5*****

Thornton Bikes are the best, just had my Bike repaired in seconds. Awesome service, good people. Thanks guys. Keep up the good work.

Stanley Goh | Carousell Review | 5*****

I've recently purchased a foldable bicycle from Thornton.

I appreciate Thornton folks, particularly Arthur, for taking the time and effort to answer my queries, and providing demos on how foldies work.

I've made some modifications as part of my purchase, and appreciate that Thornton folks put in the care to mod my new bicycle well.

All in a positive experience.

 

Kelvindivesintofuture | Carousell Review | 5*****

Learnt a couple of tips and tricks from the store. Seller is very helpful and he shows everything and makes sure you're comfortable before leaving the store. Definitely will come back when they have more accessories. Five stars service received from them. Cheers!

 

Dominique Kon | Google Review | 5*****

Got my bike from them three months ago. The bikes are of good quality with competitive price, and more importantly, the owner is friendly, gives good advice, and has a service center next to the shop. I just had a small issue with a loose screw, went to the shop, and he fixed it on the spot. Strongly recommended for good product, price and service.

 

Jtang7 | Carousell Review | 5*****

Excellent Service. Full of patience to answer all my queries. Value for money. Good after service too.

 

Happiegal0189 | Carousell Review | 5*****

Boss is very friendly and knowledgeable for his produces. Very patient to explain details for the bicycle. Appreciate for the freebies. Good pricing. Good Service.

 

Asylumx | Carousell Review | 5*****

Very patient, nice and honest seller, willing to go extra miles and offer good services. Product is solid good, highly recommended. The bike mech also very friendly help to tune the bike well.

 

Ng Chee Siong | Google Review | 5*****

I was shopping for foldable bikes for my family and chooses Thornton due to its store location in view of bike servicing needs. We were skeptical as the store was new but was proven wrong by the wonderful purchasing experience. Roger is very helpful, patient and reliable. He is always there to answer to all our queries and provided us with all the advice for new foldable bike users. We have been using the bike for 1 month plus and all is good. Will definitely recommend to anyone who wanted to purchase a bike.

 

Jean Ling | Google Review | 5*****

I was pleasantly surprised by the friendliness and the impeccable service of Roger who happened to be also the boss of the bicycle shop. He was extremely patient in attending to my incessant queries, and giving demos/teaching me in how to fold and unfold the numerous bikes I was interested in. With his help, I finally acquired the ideal bike I was looking for since the beginning of the year! I couldn’t wait for the next morning to ride on my new bike in the park!! I loved every part of it! 😃

Thank you so much Roger and his pak-cik assistant (sorry I didn’t get his name!)

 

Owen.ptt | Carousell Review | 5*****

Roger was very responsive & he surprisingly reserved this last unit of bike for me just to view only. I found out this after approaching the staff without revealing my identity initially, and was told the the bike was already reserved by someone else (which was me). And Arthur was very patient, helpful in demonstrating and explaining the bike. Overall, good personal service & purchasing experience.

 

Ann Li | Google Review | 5*****

Bought a foldable Thornton bike from the shop last weekend. I am loving it. It looks cute and rides well. The owner and the staff were very patient to help me understand between different types of bikes and accessories, and I got my bike with all the things I needed assembled and installed. I’d certainly recommend this shop if you are looking for a bike.
 
 
Grace Lee | Google Review | 5*****
 
I'm thrilled with my bike purchase from Thornton. The knowledgeable staff and boss were incredibly helpful in assisting me, especially since it was my first bike purchase. Their all-day, seven-day-a-week servicing is very convenient, especially since maintenance and up keeping is crucial. But best of all, they prioritize affordability without sacrificing quality. Overall, it was an excellent purchase, and I highly recommend them.
 
 
Lin T | Google Review | 5*****
 
Texted a few bike shops and only Thornton replied. Owner is very friendly and helpful, patiently let me test the bike and made sure I was happy before buying. He also gave a lot of tips on how to care for the bike. Will definitely recommend to stop by to purchase from here.

 

George Woo | Google Review | 5*****

Friendly shop ready to answer all questions. Just got my 1st folding bike, surprisingly nice roll out of the bike. Ride till I don't feel like stopping. Will recommend my friends and family to shop there 1st. Not forgetting the accessories that can fit on the bike with too much hassle.
 
 
Lim Bee Xin | Google Review | 5*****
 
(HIGHLY RECOMMENDED)
It is worth our trip down to Queensway to replace my flat tyre. We were served by the shop owner and the staff (Mr. Irwan) and both were very professional and helpful.

We are very grateful to Mr. Irwan and he did a great job to replace our tyre and tube, adjust position of our Cateye and pump air for our 4 tyre.

Also, we are very thankful to the shop owner (We did not catch his name). He was super friendly and all of our questions about bike was nicely explained by him. We also witnessed that he was overwhelmed by some customers but he still managed to serve them with patience.

No regrets coming here to fix my bike. For sure will come back again! Thanks!!
 
 
Igor Safonov | Google Review | 5*****
 
Very friendly, helpful and patient service. Came to select a foldable bike for my partner who wanted to start cycling after long break. They were kind enough to let us do a test ride right there (despite limited space) and even gave advices on how to start pedaling without losing balance. After we selected our bike, patiently helped us choose accessories (different saddle, pump, front/back lights) and then got the bike tuned and ready in 15 minutes even though it was already closing time so we got to take the bike home on same day.
 
Been using it for more than a month now and bike works very well: pedaling is easy and smooth, brakes work well, gear change is smooth.
 
Overall great experience and highly recommend this place.
 
 
Jerry Tai | Google Review | 5*****
 
Bought our bike here. The sales person was very knowledgeable and patience, explained the differences, pros and cons of the various brands and prices. He did not give any pressure to buy. In the end, we decided to get a Brompton. Highly recommended if you are buying your first bike and not sure which brand or type would fit your needs or budget.

 

Dian Tian Lin | Google Review | 5*****

The staffs are so friendly and kind, they lay out all the accessories types for me to try and explain to me the bikes they have. They have good knowledge on bikes and sell high gear bikes at good price. Recommend for bike lovers!
 
 
Gabrielle Tan | Google Review | 5*****
 
Recently bought a tri-fold bike from here. Arthur the knowledgeable salesperson was very patient as I repeatedly folded and unfolded the bike to familiarise. The service here was excellent and I highly recommend this store. Thank you!
 
 
Hemant Ambulkar | Google Review | 5*****
 
Wide choices of bikes are available at the shop. Beautiful designs too. Both the owner and the staff are knowledgeable about the bikes and are very helpful. Good customer/repair service.
 
 
Brian Ong | Google Review | 5*****
 
They have very very friendly staffs and especially their boss and lady boss was so friendly that they took their time and patience to introduce all their products from A-Z! And they have a data ready for new foldie owners like me to look at and consider the best of what’s needed! Thank you THORNTON INTERNATIONAL FOR YOUR TIME AND EFFORT! Appreciated
 
Singa Gems | Google Review | 5*****
 
Brompton folding bikes directly imported from London. Good range.
More importantly, I found Roger and Arthur’s advice very dependable and genuine.

Got a C-Line Piccadilly Blue and looking forward to riding it around town.
Free accessories were a pleasant surprise!
 
 
Ganesh | Google Review | 5*****
 
I was looking around to buy a good quality foldable bike and found Thornton online. It has a good collection of foldable bikes and their staff are friendly and knowledgeable. They helped me to make a good selection. I definitely recommend going there if you want good quality foldable bikes.
  
 
Indra Sakti Rahyang | Google Review | 5*****
 
Finally found my fave bike shop in town, recommended, lots of choice.. and custom as well, thanks Roger
 
Good bikes! Staff are super friendly and helpful, my go to bike shop, recommend this plc to all my kakis. Do give this place a check out at lvl2
 
 
Yangg111 | Google Review | 5*****
 
Great price, great customer service, staff were very patient and humble, fixed an issue 3 other repair shops were unable to fix. Will definitely come back next time. Thanks!
 
 
Naim Saron | Google Review | 5*****
 
Very good service. I bought Java siluro6. Staff was very helpful. Recommend to buy your bike from Thornton. 5star.
 
 
Daniel Cheoh | Google Review | 5*****
 
Brought the Cielo last Sunday. Good buy. Took the bike for a ride in East Coast. Love the 9 speed gear.
 
 
Ng Chee Siong | Google Review | 5*****
I was shopping for foldable bikes for my family and chooses Thorton due to its store location in view of bike servicing needs. We were skeptical as the store was new but was proven wrong by the wonderful purchasing experience. Roger is very helpful, patient and reliable. He is always there to answer to all our queries and provided us with all the advice for new foldable bike users.
We have been using the bike for 1 month plus and all is good. Will definitely recommend to anyone who wanted to purchase a bike.
 
Louise Leong | Google Review | 5*****
 
Roger is super friendly, helpful and knowledgable about bikes. Thornton carries all types on tri-fold brands including Brompton, Pikes, 360 and Aceoffix. Will come back again for upgrades 😍
 
 
Shu Yen Kor | Google Review | 5*****
 
Awesome and patient service from Mr Roger and the team!
 
Ready stock of Brompton, aceoffix, fnhon, pikes, 3sixty to cash and carry.
Super happy to purchase an aceoffix with some minor modifications which they helped to fix to the bike.
Will definitely get another bike from here in future.
 
  
Jason Vinod | Google Review | 5*****
 
Fantastic service. Very welcoming. No hardselling. 1 stop shop with service center. Easy to find location. Knowledgeable staff. Will return for future bikes.
 
 
Vince Chua | Google Review | 5*****
 
Bought a Thornton Cielo 9 gear today.
 
Was contemplating whether to get Pikes or 3sixty but decided to get the Thornton. The deciding factor for me was the gear system. It is 'idiot' proof. For an amateur cyclist like me, this is great as I don't have to think which hand to shift the gear and just concentrate on riding and enjoying the view. I took the bike out for a ride from Queensway to the Esplanade and back, total around 14 km and I enjoyed it. Also the salesperson whom I think is the boss, Roger was also very helpful and patient to explain all my queries and made recommendations to what I would need without hard selling.
 
Overall a great experience so far.
 
Ryan Woon | Google Review | 5******
 
Arrived as a newbie to trifolds at this store after reading some good reviews.
 
Roger was kind enough to stick around to address my questions, even though he was pressing for time. He took his time to allow me to try out a few selections, was never pushy or trying to upsell me to more pricey models, and came across fair and unbiased.
 
It was a great experience and I’d recommend the shop to others, especially if they are up for their first purchase.
 
 
Dylan Wong | Google Review | 5*****
 
New bike store and was recommended by a friend. Really friendly, helpful and open to telling more information about bikes to make a better decision on purchases
 
  
Michael Leither | Google Review | 5*****
 
WE (wife and myself) can only highly recommend this shop.great selection of bikes with professional staff to help you to find the right bike in the right price range for you.we purchased our bikes 6 month ago and all went well so far, we really enjoy the bikes and zero trouble so far.they kindly offer 2 services for the first year for free.

Bike was inspected by a professional mechanic, while we had a friendly chat with the owner.
 
Again great people and great products.
 
 
Dominique Ko | Google Review | 5*****
 
Got my bike from them three months ago. The bikes are of good quality with competitive price, and more importantly, the owner is friendly, gives good advice, and has a service center next to the shop. I just had a small issue with a loose screw, went to the shop, and he fixed it on the spot.
Strongly recommended for good product, price and service
 
 
Anthony Lee | Google Review | 5*****
 
Shopping for a kid bicycle and found one folding bike Thornton Triton that matches my needs. Having little knowledge on bicycles is no issue at this shop. The owner Roger and staff (Arthur, hopefully I got the name right..) are super helpful in answering the questions and letting my daughter try out the bicycle various times before we decide to purchase the folding bicycle. Also patiently showing how to fold the bicycle and answering long list of questions, No hard sell tactics in my entire experience here.
 
Definitely recommended!
 
 
J C | Google Review | 5*****
  
Excellent service from all the staff. From the in-house mechanic to the sales staff, attention to detail was great!

Can't ask for better after sales support as I had a quite a few queries after my first ride and it was attended to quickly!

My go to place for all things bicycle related from now on.
 
 
Sylvia Tan | Google Review | 5*****
 
Had a really good experience getting my bicycle here! It was my first time buying one so i knew nothing and was very lost but the staff were so friendly and took time to understand our needs before recommending us those that would be most suitable for us! Also let us try as many times as we wanted on the bicycles, gave good advice on the essential accessories and even the price and deals (e.g. cash back for accessories) was so worth it. Thanks so much!
 
Muhammad Hakim | Google Review | 5*****
Extremely friendly and helpful people. Especially Irwan, the bike mechanic. Willing to teach me the basics of maintaining a bike and wasn't reluctant with helping to finish building my bike when I had many doubts about it myself. Even went to an extend to help me modify some parts to tweak my bike to perfection :>
 
Jude Chua | Google Review | 5*****
What a great place to buy your bicycle.
 
Mr Roger was very knowledgeable and helpful regrading enquires for what type of bicycle suit you and purchase was smooth thank a lot for Mr Roger and Mr Arthur for the help and answer all my question .
This is the place to go to for great service and great quality bicycle ;)
 
 
PlasmaBananaShooter | Google Review | 5*****
 
Came in with my own things I needed to repair , got it done in 20~30mins (changed chain , changed derailer) only 20$. Would come here again to repair my bike.
 
 
Neelam Govil | Google Review | 5*****
 
5* rating. Good selection of bikes and reasonably priced. I was really impressed by the service quality. They spent good time to understand my needs and make recommedations. Store has good range of acceasories also.
 
Thornton is definitely the shop for all my future purchases.
 
 
Mohammad Shaifullizan Sapieah  | Google Review | 5*****
 
Great bike shop. Sellers are helpful and patient in explaining what I’m buying and how the bike works. Highly recommended!
 
 
Herman Kasmin  | Google Review | 5*****
 
Pleasant experience .Roger and Irwan very accommodating and helpful as usual. 2nd bicycle purchase with these guys. Hiy recommend
 
 
Goh Bt  | Google Review | 5*****
 
The staff and boss are attentive to your needs and they take time to explain about your bike issues . Learned quite a lot from them . Planning to buy a second bike from them. Most importantly, they are courteous and patient.
 
 
Samaan Rahman  | Google Review | 5*****
 
Bought a foldable bike from Thornton Bikes in Queensway. Very friendly and helpful staff who took the time to explain everything. I also thought they had a good range of value and premium brands in store which is why I was able to buy and ride away the same day. Thanks Saleh for your help!
 
 
Khaleel Yusop  | Google Review | 5*****
 
Good experience good service, have and excellent bicycle mechanic. Great customer service happy with my purchase.
 
 
Htoo Htoo | Google Review | 5*****
  
If you are looking for any kind of bicycle especially folding bikes, This is the place for you. Roger who is the owner of the shop is a patient and kind-hearted person. He will answer all sorts of questions and concerns about the bikes. …
 
 
Romzy Hamid | Google Review | 5*****
 
The bicycle shop are really good. Beyond bicycles, the shop offer accessories, spare, replacement parts, tools and many more for a $50 cashback after purchase a bike. Their boss and staff were also service-oriented. Their service exceeds expectations. Highly recommended.!⭐⭐⭐⭐⭐
 
 
Siew Hoon | Google Review | 5*****
 
Lovely folks :) Prompt communication when I message the store about arrival of bike. Also when I went to pick up the bike and bought some accessories. Very patient and took time to answer all questions. Highly recommend!
 
 
Leong Kai Cheon | Google Review | 5*****
 
Bought Thornton Arion 9 speed with 22 inch wheels. Happy with my purchase.
 
 
Cheong | Google Review | 5*****
 
5 star review ! Roger and his team is so kind that able to solve my doubt. I felt myself a bit troublesome but Roger helped me lot . Even order is placed but they able to switch to other product and refunded to me.
Highly recommended to all you .
 
TWJ | Google Review | 5*****
 
Excellent service, very helpful and knowledgeable staff. Would definitely come again.
 
 
Rashid Koyakutty  | Google Review | 5*****
 
Pleasant experience. Good service, valuable advice for happy ride. Highly recommend. Thank you Roger!
 
 
Jasonju74  | Google Review | 5*****
 
Neat and tidy , price all clearly displayed and zero hard selling. Experienced staff explained the Aceoffix brand and various models available. " Feel free to look around, I am here if you need any further information and assistance. "
A wonderful shopping experience and customer service. 👍 👍 👍
 
 
Eva Josse | Google Review | 5*****
 
I bought an aceoffix foldable bike and I'm super happy with it! The vendors are super sweet and helpful. We really took the time to try different models and discuss each brand characteristics. I can only recommend this store !
 
Tin | Google Review | 5*****
 
Super had fun purchasing my bike! They know what they’re doing and are super nice! You’re the best Roger!! Highly recommended! Thanks heaps! 😊
 
 
Euan Ross  | Google Review | 5*****
 
Bought folding bike. Bike set up and accessories that I bought were fit within 30mins. Great price, great service and great bike. Highly recommend.
 
 
HH | Google Review | 5*****
 
Friendly and knowledgeable! Good after sales service as well !
  
 
Lingwei Ko | Google Review | 5*****
 
Great experience purchasing from this store. Mr Roger was very patient and helpful in explaining the different features of each model and the pros and cons. Thank you so much!
 
 
Jason Chew | Google Review | 5*****
 
I'm pleased with their service. Will definitely recommend to everyone to visit the shop here .. call out the boss Roger he will definitely help you find your best bike .. no worries.
 
 
Amit Kansal | Google Review | 5*****
 
Impressive range of foldable bicycles from entry level to high end. Reasonably priced. Staff was very knowledgeable, friendly and patient to answer our questions and let us try our hands on the bicycles. Highly recommended.
 
 
Jonathan Lam | Google Review | 5*****
 
Good service, prompt with responses to enquiries. V happy with the bicycle (Thornton cielo) I purchased from them so far.
 
 
Leticia Soh | Google Review | 5*****
 
Irwan is friendly and approachable, most of all prompt to answer to my queries. Am happy to get the bike from him, will come again. Thanks 😊

 
Xephr Xie | Google Review | 5*****
Bought a road bike from this place. Broke my hanger and went back for help. Roger, the owner, went an extra mile to help me get one and repair my bike for no extra charges. Highly recommended place to get a bicycle. Thanks!
 
Varshini  | Google Review | 5*****
 
Very nice service and helped me a lot. Really recommended this shop
 
 
Hockhee Tan | Google Review | 5*****
 
Great services and very helpful with bike details/ enquires! Thank you!
 
 
Wendy Ong | Google Review | 5*****
 
Excellent service! Solved our issues and got for my daughter a pink foldie. Highly recommended!
 
 
Samuel Tan | Google Review | 5*****
  
Roger the boss of Thornton bikes he was very patient in explaining all the questions that I hv asked him about trifold bike, even his mechanic a malay uncle was very skilful when servicing my bike.
 
 
Beyond Goodtimes  | Google Review | 5*****
 
Very friendly services..even at closing hours staffs still shown patience to explain processes to handle bike. Recommended.
 
 
Chan Tuck Seng | Google Review | 5*****
Just bought an ACEOFFIX trifold. Sales persons are friendly n helpful. Good service 👍
 
 
JS  | Google Review | 5*****
 
This is my second purchase. Bike specs and pricing is good, cannot find anywhere .
 
William N  | Google Review | 5*****
 
A patient and helpful shop owner who had provided good advice and service! 👍🏼
 
 
Mervyn Chua | Google Review | 5*****
 
Great service! Love the attention and advice given. No rush and assisted with every question big & small. Ended up with a 360. Happy
 
 
Sheryll Cantaco | Google Review | 5*****
 
The staff is friendly and approachable. Thank-you Roger.
 
 
Max Soh | Google Review | 5*****
 
Roger give the best service i ever expected and his price is very reasonable.we bought 2 fnhon gust from him and was very happy with the service he gave me.
 
 
Zen Goh Zhen Ming | Google Review | 5*****
 
Good service and lot of choices for foldie. Will definitely drop by again if I need another bike 👍
 
 
Lee Shih Min Patricia | Google Review | 5*****

Bought two pikes bikes from Thornton Queensway Shopping centre. Great after sales service 👍🏼
 

Ashtone Cool | Google Review | 5*****
 
Mr Roger is a nice and helpful person I recommend u to come to this place to buy your bike you can find Mr Roger he can help u.
 
 
Kendrick Chua Torida | Google Review | 5*****
 
Good service and helpful owners👌 Recommended to get your bikes from here
 
Hao Hao | Google Review | 5*****
 
Wow very rare gem to find great shop, spirit and people. Although it's a small shop but I bet it will out live the other bigger shops.
 
Joel Nah | Google Review | 5*****
 
Best service and friendly advise ever.
 
 
Daphne Moo | Google Review | 5*****
 
Very pleasant shopping experience. Would come back again and recommend this shop to friends
 
 
Studio Inc | Google Review | 5*****
 
Products sold were high quality and reasonably priced. Will be back again to purchase more soon!
 
 
Malcolm Tan | Google Review | 5*****
 
This bicycle shop is the best bicycle shop in town.
 
 
Dzafirah Zailan | Google Review | 5*****
 
Great! Friendly! Would buy from them again.
 
 
Lim Han Beng | Google Review | 5*****
 
Reasonable and friendly and help us choose our first time for our daughter.
 
 
Mehdi Pannier | Google Review | 5*****
 
Very friendly assistant and made sure the bike was ready in less than one hour.
 
 
R Deen | Google Review | 5*****
 
Good service & good selection.
 
 
Reach Emerlin | Google Review | 5*****
 
Boss very nice and friendly. Very good technical knowledge. Must come.
 
 
Welly Anthony Gouw | Google Review | 5*****
 
I from Jkt .Thornton bikes is good service
 
 
Sheng Yan | Google Review | 5*****
 
Good service and good attitude.
 
 
Ario Wibowo | Google Review | 5*****
 
Buy a bike at Thornton the service is good.
 
 
Ssb in  | Google Review | 5*****
 
Friendly shop , not pushing to sell 
 
 
Nidhi Bhandari | Google Review | 5*****
 
Bought Java x3 great customer service. Happy with my purchase
 
 
Elaine Khoo | Google Review | 5*****
 
Bought a 3sixty bike from the shop. The guy who served me has been very patient in showing me how to fold and unfold the bike. Very good service !
 
 
David Young Wook Kim | Google Review | 5*****
 
Had my Brompton go through full maintenance check up and washing. Efficient, friendly and thorough! Recommended.
   
Meng Chuang Yeo | Google Review | 5*****
 
The staff are very kind and helpful :)
  
 
Harris Mohd | Google Review | 5*****
 
Awesome place to shop for foldies
 
 
Man Feihong | Google Review | 5*****
 
Pretty good service! I brought my fist folding bike, it's amazing experience! I will recommend this store!
 
Janet Goh | Google Review | 5*****
 
Very good bikes. Sales people helpful and friendly. Bought Thornton Cielo 9 speed. Happy!